Introduction
Welcome to the Privacy Policy of LensCraft Studios, a professional photography studio located in Seattle, Washington. At LensCraft Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, services, and interactions. By using our services, you consent to the practices described in this policy. This policy is effective as of January 1, 2025.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and payment information when you book a photography session or purchase our products.
- Photographic Images: We collect and store the photographic images captured during your sessions. These images may include portraits, wedding photos, product shots, and other visual content.
- Usage Data: We collect information about your interactions with our website and services, such as the pages you visit, the links you click, the time spent on our website, and your IP address.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information, please refer to our Cookies Policy.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To fulfill your requests for photography sessions, deliver photographic images, and provide customer support.
- Communication: To communicate with you about your bookings, updates to our services, and promotional offers. You can opt-out of receiving promotional emails at any time.
- Improvement of Services: To analyze usage data and feedback to improve our website, services, and customer experience.
- Marketing: To showcase our portfolio and promote our services through our website, social media, and marketing materials. We will always obtain your consent before using your images for marketing purposes.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We are committed to protecting your personal information and do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include payment processors, cloud storage providers, and email marketing platforms.
- Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption technology to protect sensitive information transmitted online, such as payment information.
- Secure Storage: We store your personal information on secure servers with limited access.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: We provide ongoing training to our employees on data security best practices.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We typically retain photographic images indefinitely, unless you request their deletion. We may also retain certain information for archival and legal compliance purposes.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites before providing any personal information.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. We will take steps to remove the information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Significant changes to the policy will be communicated directly to you via email if you are a registered user.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
LensCraft Studios
Attn: Privacy Officer
2200 Alaskan Way, Pier 69
Seattle, WA 98121
Email: [email protected]
Phone: (206) 555-1212
This Privacy Policy is governed by the laws of the State of Washington. By using our services, you consent to the exclusive jurisdiction of the state and federal courts located in Seattle, Washington for any disputes arising out of or relating to this Privacy Policy.